This privacy statement was last updated on 24/05/2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://gheme5terre.com/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 To be able to comply with legal obligations
1.4 To be able to comply with legal obligations
For this purpose we use the following data:
- IP Address
- Geolocation data
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Contact details
Ghemè di Gasparini Chiara
Via Cristoforo Colombo, 160
19017 - Riomaggiore (SP) - IT
Italy
Website: https://gheme5terre.com/en/
Email: info@gheme5terre.com
Annex
WPML
WPML uses cookies to identify the language of the current visitor, that of the last visit and that of logged in users. When using the plugin, WPML will share site-related data via the installer. No personal user data will be shared.WooCommerce
This sample language covers the basics about personal data collection, storage and sharing, as well as who is allowed to access that data. Based on the settings you enable and the additional plugins you use, the specific information shared by our store may vary. We recommend that you consult a lawyer when deciding what information to disclose about your privacy policy.
We collect information about you during the checkout process in our store.What we collect and save
While you visit our site, we track:- The products you have viewed: we will use this information to, for example, show you the products you have recently viewed
- Location, IP address and browser type: we will use this information to estimate taxes and shipping
- Shipping address: we will ask you to enter this to, for example, estimate shipping before you place your order and to send you what you purchased!
Note: for more details on the cookie policy, you will be linked to the section from here.
When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, e-mail address, telephone number, credit card number/payment details and optional account information, such as your username and password. We will use this information for purposes such as:- Sending you account and order information
- Responding to your requests, including complaints and refunds
- Processing payments and preventing fraud
- Set up your account for our shop
- Comply with all legal obligations we have, such as calculating taxes
- Improve our shop offerings
- Sending you marketing, if you choose to receive them
People from our team who have access
Our team members have access to the information you provide to us. For example, both administrators and shop managers can access:- Order information such as purchased item, date of purchase and shipping location, and
- Customer information such as your name, email address, and billing and shipping information.
What we share with others
In this section you must list who you share data with and for what purpose. This may include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third-party incorporations.
We share information with third parties who help us provide store and ordering services; for example --